How to minimize Wi-Fi hiccups

March 3rd, 2020

These days, it’s difficult for businesses to operate without a good Wi-Fi connection. The internet’s versatility is essential to getting work done, because having a fast, secure, and reliable Wi-Fi connection can guarantee quick response times and customer satisfaction. But what if your Wi-Fi refuses to work? These quick fixes ought to get your connection […]

3 Hacker types you need to know about

March 2nd, 2020

What do you call someone who hunts for security gaps in computer hardware and software? A hacker, right? What about someone who executes a vulnerability test and presents their findings to software vendors to help them improve the quality of their products? There is more than one type of hacker, and understanding the difference is […]

Is AI-powered VoIP the next step?

March 2nd, 2020

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI’s proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency. How so? Read on to find out. Contact center operations Highly automated VoIP […]

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