Blog

VoIP call quality issues and how to fix them

February 3rd, 2020

With the growing advancements in cloud technology and faster internet speeds, more and more companies are turning to Voice over Internet Protocol (VoIP) for their business communications. But just like with any service, you might run into some issues, particularly with call quality. Here are some of the common problems and how to address them. […]

How AI can boost your eCommerce business

January 29th, 2020

Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers. Read on […]

How virtual reality helps small- and mid-sized business

January 27th, 2020

Virtual reality (VR) has many benefits. Its immersive sensory experience is being applied in healthcare, gaming and entertainment, fashion, the military, and the media, just to name a few. Small- and mid-sized businesses are no exception, as this technology is changing how they normally do business in wonderful ways. Create your own VR prototypes With […]

Office 365 hacking: What you need to know

January 22nd, 2020

Some hackers have become so skilled that they don’t even need you to give up your credentials to hack into your account. One recent cyberthreat is targeted towards users of Microsoft Office 365. You don’t want to be the next victim, so read up. A phishing scam that harvests users’ credentials The latest cyberattack on […]

The right way to set up guest Wi-Fi

January 15th, 2020

Customers, partners, and vendors expect Wi-Fi access when they’re visiting your office. This is why having guest Wi-Fi access is common for most companies. But setting it up the wrong way can create a frustrating experience for people looking to connect to the internet. In some cases, it can even leave your company exposed to […]

Unified communications defined

January 13th, 2020

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It […]

Manage your WordPress with this checklist

January 8th, 2020

WordPress is one of the most powerful blogging and content management systems (CMS) today. Since 35% of the internet is powered by WordPress, there’s no room for sluggish load times, potential security vulnerabilities, or search engine delistings. Follow this checklist to avoid those problems. Make backups It’s crucial to perform a daily off-site backup of […]

The business benefits of IAM

January 6th, 2020

Your employees access applications and confidential business data every day. Hackers, on the other hand, are trying to do the exact same thing but for more malicious reasons. What’s worse, even employees can go rogue and steal your data, which is why it’s crucial that you have an identity and access management (IAM) solution in […]

Mitigating cybersecurity insider threats

January 1st, 2020

Did you know that in some industries the biggest cybersecurity threats come from inside a breached organization? Sometimes it’s motivated by financial gain and sometimes it’s plain-old ignorance. So how can you protect your organization from insider threats? #1 Educate You must teach your team to recognize personally identifiable information (PII) and understand the financial […]

Decrease printing costs in 5 easy ways

December 27th, 2019

You may think that your printing expenses aren’t a major concern. But if they’re not managed well, you may end up with a bloated IT budget that’s mostly comprised of hardware, supply purchases, and equipment maintenance costs. Your business can save money and time by following these five tips. Replace outdated printers Your outdated and […]

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